Appointment Policy
In order to insure quality orthodontic care it is imperative that our parents and patients understand the manner in which we schedule our appointments. We value your time, both as a parent and a patient and make every effort to stay on or ahead of schedule. Most parents work and all children attend school. Since the vast majority of our patients are of school age, IT IS UNAVOIDABLE THAT SOME SCHOOL BE MISSED.

We will try to work around certain classes that are very important or ones in which your child may be having problems. School excuses are provided for each appointment and it is important for the patient to turn these in.

EMERGENCIES: Pain, swelling or bleeding. These patients will be seen as soon as possible and appropriate care given or referred to another specialist for treatment. This usually involves trauma to the face or mouth due to an accident.

REPAIRS: Loose bands or brackets, broken archwires or ties, lost/broken appliances or retainers. These appointments are scheduled as soon as possible and may be necessary to interrupt school or work.

If you must cancel an appointment please do so as soon as possible. Another appointment will be scheduled but may require waiting 4-6 weeks since this is our normal rotation. An appointment during school hours may be arranged sooner.

Thank you very much for understanding.